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Privacy Policy

This privacy policy sets out how any information you share through the Me and My Medicines Website will be used and protected.

Me and My Medicines is committed to ensuring that your privacy is protected. Should you to provide information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Me and My Medicines  may change its own policy from time to time. You should check this link from time to time to ensure that you are happy with any changes. The Me and My Medicines  Privacy Policy was last updated on 25 April 2018.

What we may collect

We may use online forms and data gathering tools including Google Analytics to help us better understand the visitors using our site. This allows us to continually improve the quality of services we provide.

We may use these tools to collect the following information:

  • Name
  • Email address
  • Interactions and visits to the Me and My Medicines website.
  • Other information relevant to customer experiences

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you to share information and experiences of other website users
  • We may contact you by email

Data location and security

Me & My Medicines are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your information is securely stored on this website using up to date security measures. It may also be stored in offline backups which we use to protect our websites from data corruption. A 30 day history is stored. All physical servers for website data we may store are located in the UK in high security data centres.

We may also keep data relating to you within our office premises on local machines. This may be in the form of emails, customer records and enquiry logs

How we use cookies

By continuing to use our site you agree to our usage of cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used and who might be viewing them. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs.

We also use cookies to remember settings you choose within the website, such as products you have added to a basket in our online shop. Doing this saves you time in having to re-input information each time and provides a much enhanced user experience.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of our website. You can also delete cookies stored in your browser, although the steps to achieve this will vary according to the browser and operating system you are using.

Links to other websites

The Me and My Medicines  website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so..

You may request details of personal information which we hold about you. If you would like a copy of the information we hold about you please email We will provide this information to you within 30 days.

Your right to be forgotten

You can at any time request for any information we hold on you to be deleted permanently at any time. This includes all information sources, including website data, backups, emails, offline files and information stored on computers at our premises.

To request permanent removal of all your personal data, please write to We will carry out the data removal procedure within 30 days of receiving notice and send you written confirmation once completed.

The only information that may be exempt, is documents and data we are required to hold for legal reasons.

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